Stone, you do have the right to state that the chair isnt working for you. I am surprised that they didnt do what Pink said as well.
If you cant use the chair or adjust the chair (which most of us would have to do fairly often as we often have to change sitting positions in relation to whatever current injury we have) without subluxing or straining then that chair is no good for you. Ring your supplier and A2W officer and discuss it, dont just put up with it.
Dragondee you can ask for a cushion to assist with sitting on the chair. I have three, one for the car, office and wheelchair. The one for the wheelchair is definitely the best as it has some memory foam in it and absorbs all shocks etc.
Hannah that is good news, we want a picture of the space suit! It sounds like your A2W officer went beyond the call of duty which you certainly deserve.
HMSA SENIOR MEDICAL LIAISON OFFICER/ ADMINISTRATOR
Retired RMN, HEDS, Fibro,
eldest son, HEDS, dyspraxia, IBS, ADHD, ASD
middle son, HEDS,
youngest daughter HEDS, dyslexia