Sounds good to me, from what I experienced AtW can be a bit hit and miss. When I registered with them they asked me what I could and couldn't do (I had really sore wrists and metacarpophalangeal joints and a regularly subluxing shoulder, but my knees can't deal with standing in one place for a long time either). I spoke to them on the phone and told them I'd just come out of another job with some adjustments and wanted similar things to those I had there - a vertical mouse, some kind of RSI-reducing keyboard, a bigger monitor (I had 2x15" monitors for my two PCs, so only one of them was in line with my chair/keyboard and it gave me neckache) and a comfy chair. They sent a proposal into Occupation Health that consisted of a trackball, an electric adjustable desk 'so I could stand at it', voice recognition and a sloping wrist rest
It was like they were throwing darts at the accessibility catalogue...
In the end I went back to OcHealth and said 'I'm not having this, it's totally unsuitable, I want one of these' after going through the catalogues myself - and AtW just paid for it. They didn't even come to my workplace! So, um, yeah, don't be afraid to tell them they're talking rubbish because some of them know exactly what they're doing and some of them really don't
It did take them a couple of weeks to approve it all because I'd asked them to change it (I get the impression that if you accept their suggestions it's quicker) but once they'd approved it my work just got everything bought in and it was only a week or so longer. Don't know if that helps?aninja
: I know exactly what you mean, but you have to remember you can change it if you want to, they'll know it's not just you being difficult for the sake of it! There are loads of doors at work which realistically are too stiff for me (I have to concentrate when I open them or I stretch my wrist and it's funny all day) but everyone else manages so you think why should I stick my neck out...
I don't know where I'm going with that really, sorry