had a reply back today - not really an apology at all.
Thank you for getting in touch regarding our portrayal of Ehlers-Danlos Syndrome in a recent episode of Casualty.
I am sorry that you feel we misrepresented Ehler-Danlos Syndrome. We did not mean to suggest that all sufferers of Ehlers-Danlos Syndrome exploit their illness in order to obtain drugs, merely that this particular sufferer has a history of doing just that and so receives short shrift in the Emergency Department. It is not unusual for drug addicts to use an illness to gain access to drugs from medical professionals and the story was meant to illustrate the bigger problem of addiction and how addicts feed their habit.
I can assure you that all of our medical references are rigorously researched and that we go to great lengths to retain our credibility.
Thank you again for your concern and I hope you continue to enjoy Casualty in the future.
Finally, I have attached an invitation from BBC Audience Services' Head of Communications & Complaints, asking you to participate in our customer survey. We would welcome your views on our service.
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